As a company dedicated to serving the needs of discriminating travellers, Silversea Cruises Ltd. has a long-established tradition of preserving the privacy of their guests.
Personal Information Collected by Silversea Cruises
You can generally use the Silversea website without providing your personal information. However, when you order brochures from Silversea, plan or purchase a Silversea cruises, register for a Silversea travel industry programme or otherwise request information or services on the Silversea website, you may be asked for information needed to provide you with the products and services requested. This personal, identifying information can include your name, company or travel agency, postal address, email address, and phone number.
Silversea may also ask for other information about you and your interests through forms, surveys, contests or other means. Your participation in these activities is always voluntary. If you do not want to provide this information, please do not participate in these optional activities. This supplemental information allows Silversea to make you aware of products, services and events that may be of interest to you.
Silversea may send you emails about products and services, or about the products and services of other parties that might interest you. Silversea may also provide your email address to other parties so that they can send you emails. If you wish to unsubscribe from emails sent by Silversea, you may do so at any time by clicking on the “unsubscribe” link that appears in all messages.
Silversea Cruises utilises the services of a reputable third party company for the transmission of email messages. Silversea shares personal and non-personal information with their email transmission company for the purpose of targeting future campaigns, upgrading visitor information used in reporting statistics, and for other reasons relating to website administration. For this purpose, Silversea and their email transmission company use pixel tags (also called clear gifs) to note your interaction with email messages and to record the pages you visit on the Silversea website. This information allows Silversea to provide information that is tailored to your needs and interests.
There are sections of the Silversea website that are not open to the general public and are restricted to Silversea’s past guests and business partners, such as travel professionals. If you are eligible for access to these sections of the Silversea website, you will need to enter your membership number (past guests) or password (Travel Professionals) to gain access. As a further security precaution, you may be asked to provide a password when you register or subscribe to a Silversea email newsletters. You may be asked to provide this password to access your personal information via the Silversea website. You have the option of having your password emailed to you if you have forgotten or misplaced it. To obtain a copy of your password, please click on the appropriate link below.
Non-Personal Information Collected by Silversea Cruises
Silversea Cruises also collects IP addresses of those browsing their website as a way of tracking website usage. See the Profiling section below for a discussion on how this information might be used.
To help Silversea improve their website and to ensure that every effort is made to provide you with information and offers that are of interest to you, your personally identifiable information may be merged with click-stream data and other non-personal tracking data that Silversea maintains. Also, a non-identifiable profile may be maintained on you based on the pages that you visit within the Silversea website.
Silversea may, from time to time, provide offers to travellers on its website. Should you wish to opt out of any of these offers, you may do so by unchecking the box indicating your acceptance of such offers,
This website is not intended for children under the age of 13 and Silversea does not intentionally collect personal data from children under 13. By providing information about children under the age of 13, you agree you are the child’s parent, legal guardian or parentally authorized adult.
Transportation Security Administration Secure Flight Notice
The Transportation Security Administration requires you to provide your full name, date of birth and gender pursuant to 49 U.S.C. Section 114, the Intelligence Reform and Terrorism Prevention Act of 2004, and 49 C.F.R. Sections 1540 and 1560 for all commercial air travel within, into or out of the United States. If applicable, you may also provide your Redress Number. If you book commercial air travel within, into or out of the United States in conjunction with your Silversea cruise, we will request this information from you and forward it to the Transportation Security Administration, as required by law. Failure to provide the required information may result in denial of transport or denial of authority to enter the boarding area. The Transportation Security Administration may share information you provide with law enforcement or intelligence agencies or others under its published systems of records notice. For more information regarding this, please visit www.tsa.gov.
Silversea’s website may contain links to other websites. Please be aware that Silversea is not responsible for the privacy practices of other websites. Silversea encourages you to read the privacy statements of each and every website that you visit. This privacy statement applies solely to information collected when you visit the Silversea website.
Changing Your Personal Information
You can update your personal information, such as your name, email address, postal address information, subscription information and personal preferences, at the Silversea website at any time. You may also view the information currently on file by clicking on the links below. You may also request that we change or delete your personal information by contacting us at the address and number provided below. We will act on your instructions as soon as possible. However, please note changes or deletions of personal information may take several weeks to become effective.
Silversea keeps all personal information on a secure server that is accessible to designated employees of Silversea and their website agencies. Silversea has appropriate security measures in place in their physical facilities to protect against the loss, misuse or alteration of information that has been collected from you at the Silversea website. Unfortunately, Silversea cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we endeavor to protect your personal information transmitted to us or from our online products and services, you do so at your own risk. Once we receive your transmission, we will use reasonable efforts to ensure its security on our system.
For More Information, Contact
Silversea Cruises Ltd.
333 Avenue of the Americas, Suite 2600
(333 Southeast 2nd Avenue)
Miami, FL 33131
For more information, please contact Silversea by filling out the form located here.