personalised
cruise service

personalised
cruise service

Breeze through embarkation and step into the warm welcome of white-gloved staff. Enjoy a flute of champagne as you are escorted to your suite. Allow us to indulge you with fresh flowers and our undivided attention. It is the quality of our service that imparts such a wonderful sense of well-being as soon as you set sail on a Silversea luxury cruise, the peace of mind that comes when you realise that all your needs are being taken care of for you — sometimes before you even ask.

Around the world and around the clock, every suite comes with a dedicated butler to pamper you with personalised attention, and take care of every detail of your voyage.

Breeze through embarkation and step into the warm welcome of white-gloved staff. Enjoy a flute of champagne as you are escorted to your suite. Allow us to indulge you with fresh flowers and our undivided attention. It is the quality of our service that imparts such a wonderful sense of well-being as soon as you set sail on a Silversea luxury cruise, the peace of mind that comes when you realise that all your needs are being taken care of for you — sometimes before you even ask.

Upon Arrival, your Butler…
  • Welcomes you to your luxury cruise suite
  • Presents a selection of bathroom amenities
  • Offers a choice of goose down, hypoallergenic or therapeutic pillows
  • Explains the entertainment controls
  • Offers to unpack your luggage
  • Offer to hang clothing and set out personal items
  • Chills your preferred beverages in your suite’s refrigerator
  • Discusses any special food preferences with the chef
  • Makes onboard dinner reservations
  • Arranges private fitness sessions
Throughout your voyage, your Butler...
  • Ensures your suite is immaculate Recommends and serves breakfast orders in suite
  • Polishes and conditions your shoes
  • Facilitates laundry and dry cleaning requests
  • Replenishes your bar setup and preferred beverages
  • Refreshes your ice bucket
  • Turns your bed covers down nightly
  • Prepares, cleans and packs your luggage
For Royal, Grand and Owner’s Suite guests, your Butler can also…
  • Coordinate shoreside activities with the Silver Shore Concierge
  • Serve afternoon canapés
  • Secure shoreside dining reservations
  • Organise an in-suite cocktail party
  • Draw a scented whirlpool bath