PRE-CRUISE REQUEST
From planning your cruise to organizing air arrangements, hotel stays, spa treatments and beverage selections—from start to finish, the Silversea Reservations Team can help plan every detail of your voyage. Along with first-hand shipboard knowledge, these experienced cruise professionals undergo Silversea’s own comprehensive training program to ensure a memorable voyage.
General Reservations
Email: TradeReservations@silversea.com
Special Services
Email: SpecialServices@silversea.com
Shore Excursions
Email: ShoreConcierge@silversea.com
Air Reservations
Group Travel Services
Email: GroupServices@silversea.com
Venetian Society
Email: vs@silversea.com
DURING YOUR JOURNEY
Emergency Travel Services
Phone: +1-855-278-7881
Hours: Mon–Sun, 24 Hours
Email: emergencytravelteam@rccl.com
RECENTLY SAILED
For any post-cruise inquiries you might have, please contact us through the information provided below.
Guest Experience
Phone: +1-877-353-6834
Email: GuestExperience@silversea.com
Lost and Found: Chargerback Form
GLOBAL OFFICES
Please use these numbers for business inquires. For reservations, see above.
AMERICAS
Miami Office
1050 Caribbean Way, Miami, FL 33132 United States
PHONE: +1-800-722-9955
EUROPE
Monaco Headquarters
Gildo Pastor Center 7, Rue du Gabian 98000 Monaco
PHONE: +377 9770 2424
London Office
Fourth Floor, Chancery Exchange, 10 Furnival Street, London EC4A 1AB
PHONE: +44 844 251 0837
Frankfurt Office
Amelia-Mary-Earhart-Strasse 8, Level 1 60549 Frankfurt am Main Germany
PHONE: +49 69 9675 5212
ASIA-PACIFIC
Singapore Office
3 Anson Road, Springleaf Tower, Unit 13-02 Singapore 079909
PHONE: +65 6223 1846
Sydney Office
Level 15, 101 Miller Street, North Sydney NSW 2060 Australia
PHONE: +61 2 9255 0600
PRESS
Email: Press@silversea.com
