GOING ASHORE

FREQUENTLY ASKED QUESTIONS

SHORE EXCURSIONS

Why should I book a Shore Excursion with Silversea?

Where can I see what Shore Excursions are offered on future cruises and how do I reserve the ones on which I plan to participate?

When can I reserve my Shore Excursions?

How does the Shore Excursion credit work if I am booked on the All-Inclusive Plus fare?

Can I create Private Excursions?

I reserved my Excursions, but am waitlisted for one of my tours. How are waitlisted requests handled?

What happens if I change my mind and want to cancel a Shore Excursion?

Can I reserve more than one tour in a port?

Are tours only conducted in English?

What is the policy regarding children on Shore Excursions?

What is an appropriate gratuity to offer the tour guide?

What are Overland Experiences and how can I book them?

Why are Private Transfers so expensive?

LAND PROGRAMS & CITY STAYS

What are Silversea Land Programs and City Stays?

What can I expect during a Silversea Land Program or City Stay?

Can Silversea Land Programs and City Stays be arranged privately or customized?

Why should I book Silversea Land Programs or City Stays instead of planning independently?

How do I find available Silversea Land Programs and City Stays for my voyage, and how do they align with my voyage dates?

When can I book Silversea Land Programs or City Stays, and is onboard booking available?

How are Silversea Land Programs and City Stays priced, and when is payment due?

Can I use my Cruise Credits or Future Cruise Credits to book Silversea Land Programs or City Stays?

Are Silversea Land Programs and City Stays designed to accommodate guests across a wide range of fitness levels, including those with limited mobility?

How is luggage managed during Silversea Land Programs and City Stays, and are there any limits?

What meals are included in Silversea Land Programs and City Stays, and can dietary needs be accommodated?

What happens if I need to change my Silversea Land Program or City Stay, if my flight is delayed, or if I want to adjust my travel dates?

Is travel insurance recommended for Silversea Land Programs and City Stays?

How does Silversea handle safety and emergencies during Silversea Land Programs and City Stays?

HOTELS

Why should I book pre- and post-hotel stays with Silversea?

Where can I see the hotels that are offered for each voyage and how do I reserve my hotel stay?

When can I reserve my Silversea hotel?

What’s the difference between a Silversea Luxury Hotel Selection vs. a Silversea Ultra-Luxury Hotel Selection?

Can I cancel a hotel booking?

What is the policy regarding children occupying a hotel room?

Will the contracted hotels have ADA-accessible rooms?

How can I request an early check-in or a late checkout?

Since the Silversea Hotel Offering includes airport transfers, will I receive a credit if I arrange my own transportation?

Can I book a room for daytime use only at a Silversea partner hotel?

Is Wi-Fi included in hotel stays?

Do the hotels provide a rollaway bed or an extra mattress for triple-occupancy rooms?

Can I store my luggage at the hotel before check-in and/or after checkout?

Do the hotels accommodate dietary restrictions at breakfast? How can I communicate special medical requirements during my stay (such as an oxygen tank or medication delivery)?

Are smoking rooms available?

Find A Cruise

With immersive journeys to all seven continents, wherever you want to go, you can get there with Silversea

VIEW ALL DESTINATIONS

Africa & Indian Ocean

3 Expedition Cruises
9 Classic Cruises

Alaska

63 Classic Cruises

Antarctica

81 Expedition Cruises

Arctic & Greenland

39 Expedition Cruises

Asia

6 Expedition Cruises
76 Classic Cruises

Australia & New Zealand

23 Classic Cruises

Canada & New England

11 Classic Cruises

Caribbean & Central America

80 Classic Cruises

French Polynesia & Pacific

12 Expedition Cruises
59 Classic Cruises

Galápagos Islands

111 Expedition Cruises

Kimberley

14 Expedition Cruises

Mediterranean

2 Expedition Cruises
215 Classic Cruises

Northern Europe & The British Isles

6 Expedition Cruises
62 Classic Cruises

South America

2 Expedition Cruises
13 Classic Cruises

Transoceanic

1 Expedition Cruise
31 Classic Cruises