Loyalty Programs FAQs

Updated July 1, 2026

VENETIAN SOCIETY

What are the new Venetian Society Milestones and benefits?

What are the new ways to earn VS Days?

When will these enhancements go into effect?

What is Silversea Priority Embarkation?

Will these enhancements to Venetian Society have implications on the Royal Caribbean Group Loyalty Status Match program?

Can my travel adviser complete my loyalty enrollment for me?

Do Venetian Society Days expire?

If two guests of different membership levels share a suite, do they receive separate benefits?

Where do I find my Venetian Society Member number?

How do I request an update for VS Days missing from my account?

How can I receive emails from Silversea with my loyalty account information?

If I achieve a new milestone in the middle of a voyage, when do the benefits apply?

What happens if I achieve more than one milestone during a cruise, e.g., 15 VS Days, 50 VS Days and 100 VS Days? Will I receive all the benefits?

How quickly will the guest account be updated with VS Days after each cruise?

Will I earn VS Days if I cancel my cruise within 100% penalty or any other circumstance?

Will guests receive credit or compensation for unused benefits?

Where can I find the full loyalty terms and conditions?

STATUS MATCH

What is the enhanced Loyalty Status Match Program?

Will my status change with these enhancements?

How do I qualify for the new Loyalty Status Match program?

How do I participate in Loyalty Status Match for program?

When will I know if my enrollment and status match is complete?

I am enrolled in more than one program but my status has not been upgraded. What should I do?

When can I begin enjoying my new benefits?

Are there any loyalty benefits that are excluded from the Loyalty Status Match program?

Will my matched status expire?

Can I qualify for status matching if I’ve sailed with other cruise lines besides Royal Caribbean Group brands?

How are cruise points earned and calculated in each loyalty program?

Can I combine points earned from different brands to qualify for status matching?

Does this impact my benefits with MGM International that I receive through Crown & Anchor Society and Captain’s Club?

How can I cancel or unenroll from my membership?

Can my travel adviser complete my loyalty enrollment for me?

I understand that I need to enroll myself in the program and that my travel adviser cannot do this on my behalf. Can you confirm that I can still work with my travel adviser to make my booking?

POINTS CHOICE

What is Points Choice?

When does Points Choice begin?

Will members have the option to apply points earned on sailings prior to January 30, 2026, to a different brand? 

How do I submit a request to apply points earned to a different brand loyalty program?

Do I need to submit a request each time I sail if I wish to transfer points?

When do I need to submit my Points Choice request?

When will I see my points updated after submitting a request?

If I transfer my points to a different brand, how will I know how many points I will receive?

Will Points Choice exchange rates change?

Can partial points be transferred to Silversea?

Are there any changes to Status Match ? 

Do I need to sign up for Points Choice to be able to participate?

Can I change my Points Choice request after submission?

How are points earned when traveling solo?

Can loyalty points be applied to another member?

Do points earned through the Royal Up / Move Up bid programs qualify for Points Choice?

FIND A CRUISE

With our small luxury ships you can explore the 7 continents discovering the world’s most intriguing destinations

Africa & Indian Ocean

4 Expedition Cruises
8 Classic Cruises

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41 Expedition Cruises

Asia

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90 Classic Cruises

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15 Classic Cruises

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Kimberley

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261 Classic Cruises

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73 Classic Cruises

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Transoceanic

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38 Classic Cruises