New Cancellation and Booking Options

Silversea Cruises, together with RCL group, is providing travellers extended cancellation and rebooking options offering everyone additional time to evaluate their travel plans in this fluid situation.

FUTURE CRUISE CREDIT REFUND


FOR SAILINGS DEPARTING FROM TODAY UNTIL MAY 31ST 2020
For all sailings departing from today until May 31st 2020 (existing and future bookings) our guests will have a chance to cancel their booking up to 2 days prior to departure and receive a full refund in the form of a Future Cruise Credit, so comprised: any non-cruise amounts refundable per Silversea standard cancellation policy will be refunded in the original form of payment, any outstanding amounts due as per cancellation policy will be refunded through a Future Cruise Credit. The Future Cruise Credit amount will cover in specific any applicable cancellation penalty and will exclude any amounts paid for air upgrades, deviation fees, pre, post and overland tours, transfers and hotels.

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FOR SAILINGS DEPARTING BETWEEN JUNE 1ST AND JULY 31ST 2020
For all sailings departing between June 1st 2020 and July 31st 2020 (existing and future bookings) our guests will have the largest choice and in specific:

1) If they cancel 30 days prior to sailing date they can elect to receive either a 100% cash refund (see below cash* refund for details) or a 100% future cruise credit refund (see above for details)

2) If they cancel between 30 days and 2 days prior to sailing they will receive a 100% Future cruise credit refund (see above for details)

3) If they cancel 1 day prior to sailing the cancellation policy will be 100%.

The above cancellation will be subject to a USD 200 (EUR 180; GBP 130; AUD 250; CAD 250) administrative fee per booking.

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CASH* REFUND


FOR SAILINGS DEPARTING BETWEEN AUGUST 1ST UNTIL DEC 31ST 2020
For all sailings departing between August 1st and December 31st 2020 (existing and future bookings) our guests will have a chance to cancel their booking up to 30 days prior to departure and receive 100% cash refund of the monies paid to Silversea. The refund amount will cover in specific any applicable cancellation penalty and will exclude any amounts paid for air upgrades, deviation fees, pre, post and overland tours, transfers and hotels.

The above cancellation will be subject to a USD 200 (EUR 180; GBP 130; AUD 250; CAD 250) administrative fee per booking.

For any booking between 29 days prior to sailing and sailing date the cancellation penalty will amount to 100% of the booking value.

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Additionally, Silversea will do its best to negotiate on guests’ behalf for the same cancellation options on other components of the booking such as air travel, hotels and shore excursions. However, Silversea does not have control over these third-party suppliers, and, therefore, different terms may apply for these specific components.

There are no changes to the payment terms, as per the standard terms and conditions.

Program does not apply to chartered sailings & groups. Silversea reserves the right to update, make exceptions, correct any errors or omissions, or cancel this Amendment at any time without notice or liability in its sole discretion.

*Cash refund means original amount paid in the original currency refunded to the original method of payment.
Please note: The penalty fee varies between countries. Please refer to the relevant cancellation policy.

EXCLUSIVE OFFERS


NEW CANCELLATION POLICY



Luxury just got better. Learn more about how our exclusive offers make your cruise even more worthwhile


NEW CANCELLATION POLICY



Luxury just got better. Learn more about how our exclusive offers make your cruise even more worthwhile

Temporary Amendment to Cancellation Policy
Bonus Savings Days
Book by 30 April, 2020 and enjoy up to $1,000 savings per suite on selected voyages
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Silversea Luxury Cruises - Exclusive Offers
10% Early Booking Bonus
Book and pay in full by 30 April, 2020 and save 10% on selected voyages
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Temporary Amendment to Cancellation Policy
Venetian Society Sailings
Members of the Venetian Society enjoy an additional 5% saving on the cruise fare on selected voyages
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Temporary Amendment to Cancellation Policy
Alaska - All Inclusive
Book by 31 March, 2020 and benefit from Free Economy Class Air Roundtrip and Free Transfers + Pre cruise Hotel at $99 per guest on selected voyages
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Temporary Amendment to Cancellation Policy
Alaska - Denali Special Savings
Book by 31 March, 2020 and benefit from exclusive $1,000 savings per suite on Denali package on selected voyages
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Temporary Amendment to Cancellation Policy
Mediterranean - Air Offer
Book by 31 March, 2020 and enjoy Business Class Air for just $699 each way or Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
Northern Europe - Air Offer
Book by 31 March, 2020 and enjoy Business Class Air for just $699 each way or Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
Far East - All Inclusive
Book by 31 March, 2020 and enjoy Business Class Air for just $1,999 each way or Free Economy Class Air Roundtrip + Included Hotel and Transfers on selected voyages
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Temporary Amendment to Cancellation Policy
Antarctica Bridge
Start your cruise in the heart of Antarctica. Fly Business Class from Punta Arenas and skip the Drake Passage. Just one of the many advantages of the Antarctica Fly'n'Cruise! 
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Temporary Amendment to Cancellation Policy
Antarctica - All Inclusive
Book by 31 March, 2020 and enjoy Reduced Air Fares in Business Class or Free Economy Class Air Roundtrip + Included Hotel and Transfers on selected voyages
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Temporary Amendment to Cancellation Policy
Wild Expeditions - All Inclusive
Book by 31 March, 2020 and benefit from Reduced Air Fares in Business Class or Free Economy Class Air Roundtrip + Included Hotel and Transfers on selected voyages
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Temporary Amendment to Cancellation Policy
Arctic - All Inclusive
Book by 31 March, 2020 and enjoy Reduced Roundtrip Air Fares in Business Class or Included Economy Class Air Roundtrip + Included Hotel and Transfers on selected voyages
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Temporary Amendment to Cancellation Policy
Galapagos - All Inclusive
Book by 31 March, 2020 and enjoy Included Economy Class Air Roundtrip + Included Hotel, Transfers and Quito by Night Tour on selected voyages
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Temporary Amendment to Cancellation Policy
Australia and New Zealand - All Inclusive
Book by 31 March, 2020 and enjoy Business Class Air for just $2,499 each way or Free Economy Class Air Roundtrip + Included Hotel and Transfers on selected voyages
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Temporary Amendment to Cancellation Policy
Caribbean - Air Offer
Book by 31 March, 2020 and benefit from Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
Africa and Indian Ocean - Air Offer
Book by 31 March, 2020 and enjoy Business Class Air for just $1,499 each way or Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
South America - Air Offer
Book by 31 March, 2020 and enjoy Reduced Air Fares in Business Class or Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
South America - Machu Picchu Special Savings
Book by 31 March, 2020 and benefit from exclusive $1,000 savings per suite on Machu Picchu package on selected voyages
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Temporary Amendment to Cancellation Policy
Canada - Air Offer
Book by 31 March, 2020 and enjoy Business Class Air for just $199 each way or Free Economy Class Air Roundtrip on selected voyages
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Silversea Luxury Cruises - Exclusive Offers
Transoceanic - Air Offer
Book by 31 March, 2020 and enjoy Reduced Air Fares in Business Class or Free Economy Class Air Roundtrip on selected voyages
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Temporary Amendment to Cancellation Policy
Single Fares
Solo travellers enjoy single supplements at only 25% on selected voyages
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