At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.
Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.
The protocol includes several areas of focus.
Current safety requirements and protocols for travel are evolving very rapidly. Therefore, we will share the latest update 30 days prior to your sailing date, informing you of the very latest information for your voyage.
AREAS OF FOCUS
All embarking crew and guests must have received their second vaccine shot (if applicable) at least two weeks prior to their sail date in order to board our ships. Only guests fully vaccinated with vaccines approved by WHO will be permitted to board.A copy of the vaccination certificate must be uploaded to ‘My Silversea’. The vaccination certificate or printed copy must be shown during the check-in and embarkation process.
While Silversea will facilitate entry into each port of call during your voyage, guests are responsible for complying with entry requirements for the country of embarkation, as well as the travel requirements affecting your return journeys.
All guests will undergo a pre-embarkation health screening including an enhanced health questionnaire and a touchless temperature check.
In addition, guests will be required to take a complimentary COVID-19 rapid antigen test prior to embarkation. Only guests who test negative will be permitted to board.
Whilst onboard, further COVID-19 rapid antigen tests will be required by guests every 10 days. A daily touchless temperature check will be taken by your butler in the comfort of your suite each morning. Additional testing may be required for country specific safety protocols. Silversea will keep you updated during your voyage.
At the end of the World Cruise, Silversea will offer a complimentary COVID-19 rapid antigen test. Any guests requiring a PCR test can contact a Silversea representative or a member of the onboard team as this will have to be pre-arranged.
Thanks to the intimate size of our ships and the abundance of space enjoyed by our guests, our ships can guarantee physical distancing with only minor reconfigurations to onboard public areas. Furthermore, we might sail at reduced capacity during the first months of our operations.
Our flexible embarkation procedure will be further relaxed by the implementation of staggered check-in times at various locations on the pier. This will ensure ample space for every guest to embark in comfort and safety.
Our itineraries have been revised to include only low-risk destinations with approved contingency plans. Fully vaccinated guests wishing to go ashore will be able to experience each port either on Silversea’s shore excursions or independently, at their leisure—all the while respecting local health and safety requirements, if applicable. All shore excursions will comply with Silversea’s health and safety measures.
Guests will be required to wear a mask in all indoor public areas of the ship, in terminals and during shore excursions. Crew will be wearing masks at all times. Nevertheless, guests will not be required to wear masks while seated in restaurants, at tables in bars, and in outdoor areas in which physical distancing can be maintained. Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.
WHAT ELSE YOU NEED TO KNOW
Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.
The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.
Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.