At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.
Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.
The protocol includes several areas of focus.
All updates will be published on this page as soon as the situation evolves.
AREAS OF FOCUS
VACCINATION & ENTRY REQUIREMENTS
While vaccinations are not required to sail on Silversea cruises in the Arctic, they are highly recommended.
COVID-19 booster shots are also not currently required but remain highly recommended.
We also encourage all guests who are fully vaccinated or boostered to upload their vaccine cards to the MySilversea page when completing the health acknowledgement.
Guests are responsible for complying with local health and safety regulations – in the country of embarkation, in countries through which they transit on their return journeys, and in their country of origin upon their return home.
PRE-EMBARKATION TESTING REQUIREMENTS
Guest Embarkation Testing Requirements
Regardless of your vaccination status, Silversea no longer requires COVID-19 testing for guests embarking in the Arctic.
Physical distancing amongst guests will no longer be required; although our crew will maintain this practice.
Thanks to the intimate size of our ships and the abundance of space enjoyed by our guests, our ships can guarantee physical distancing with only minor reconfigurations to onboard public areas.
Our flexible embarkation procedure will be further relaxed by the implementation of staggered check-in times at various locations on the pier. This will ensure space for every guest to embark in comfort and safety.
Guests wishing to go ashore will be able to experience each port either on Silversea's shore excursions or, in destinations where permitted, independently, at their leisure—all whilst respecting local health and safety requirements, if and when applicable.
All shore excursions will comply with Silversea's health and safety measures. To better prepare for your journey with us, please book your shore excursions through My Silversea before your voyage. You are reminded to carry your vaccination certification with you when exploring each destination, as you may be required to present proof of vaccination to access restaurants, transportation, and local attractions.
The wearing of masks during the cruise will be at each guest's discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Masks are mandatory inside shore excursion buses and you may be required to wear them at indoor venues. Whilst we recognise that the wearing of a mask is a personal choice, we do strongly encourage our guests to wear a mask whilst indoors aboard ship, other than when actively eating or drinking, or when in the privacy of your suite. Note that the Staff and Crew aboard all our ships will continue to wear masks for the foreseeable future.
WHAT ELSE YOU NEED TO KNOW
Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.
The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.
Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.
BOOKING WITH CONFIDENCE
Should authorities in a guest’s country of residence prohibit travel, or should a guest or a member of their travelling party test positive for COVID-19 within 10 days of embarkation, the guest will be able to convert their booking into a 100% Future Cruise Credit or receive a 100% refund for the total booking amount. Click here for more information.
Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of our ships. We have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded our telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.