SILVERSEA'S HEALTHY RETURN TO SAILING - THE KIMBERLEY, AUSTRALIA

At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.

Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.

The protocol includes several areas of focus.

All updates will be published on this page as soon as the situation evolves.

AREAS OF FOCUS

Silversea Vaccination Status Requirements

All embarking crew, and all guests aged 12 years and older, must be fully vaccinated against COVID-19 at least two weeks prior to embarkation. Only guests with vaccines approved by the WHO will be permitted to board. A copy of the vaccination certificate must be uploaded to the guest’s ‘My Silversea’ in advance of their travels, in addition to showing their vaccination certificate or printed copy during the check-in and embarkation process.

As the global travel landscape continues to evolve, we will require that each guest ensures their COVID-19 vaccination status is up to date for both their country of residence and the intended countries they plan to visit.

Health & Safety

Guests are responsible for complying with local health and safety regulations – in the country of embarkation, in countries through which they transit on their return journeys, and in their country of origin upon their return home.

VACCINATION & ENTRY REQUIREMENTS

Australia requires all guests to be fully vaccinated against COVID-19 at least two weeks prior to arrival/entry into the country. For the country’s “requirements for COVID-19 fully vaccinated travellers” please click here.

It is highly recommended by the Australian Government that all guests are up to date with their vaccine cycle, including booster/s when eligible. Click here for the official explanation from the Australian Government's Department of Health / Australian Technical Advisory Group on Immunisation (ATAGI).

To embark a Silversea vessel, all guests aged 12 and older must be fully vaccinated against COVID-19 at least two weeks before embarking on the vessel.

  • For a list of COVID-19 vaccines recognized by Australia, please click here.
  • A copy of your vaccination certificate must be uploaded to "My Silversea" in advance of your travels.


Guests are advised to check the official Australian Government website here to understand the country's entry requirements, including the Entry/Visa Requirement.

ENTRY/VISA REQUIREMENT

  • You will need to obtain a valid Australian visa before your arrival. For more information, please click here. If you have not done so already, you are advised to do this as soon as possible and make note of the processing times.
  • Australian customs regulations are very strict, especially for the import of food items such as fresh food (even sealed), fruits, eggs, meat, plants, vegetables, seeds, grains. Fur and feathers are also forbidden. We highly recommend you consult this website for further details.

IMPORTANT UPDATE
E1220924016 - VOYAGE EMBARKING – 24TH SEPTEMBER – CAIRNS, AUSTRALIA TO LAUTOKA, FIJI.

PRE-EMBARKATION TESTING REQUIREMENTS


Fully Vaccinated Guest Testing Requirements

All fully vaccinated guests embarking on Silver Explorer must comply with the rules and regulations of the visited countries. Due to this voyage calling on the Solomon Islands, it is imperative that you provide the following test results, regardless of whether you have received a booster/s or not, to board the ship for your voyage.

IMPORTANT: The health authorities in the Solomon Islands will only allow guests to visit their islands if they have presented a valid negative PCR test performed within 72 hours of embarkation.

Silversea will only accept onboard guests with valid negative PCR test results to embark on this voyage. Antigen tests are not accepted.

Once you have received a negative test you are required to upload your result here: https://silversea.respondglobal.com/. This is needed in order to receive clearance to embark the ship and should be done from 72 hours up to 2 hours prior to embarkation. You should also bring a copy of the PCR negative test result, as this will need to be collected by our medical team onboard.

Unvaccinated Guests Testing Requirements

All unvaccinated guests (we only accept unvaccinated individuals from 0 to 11 years old) are required to comply with the same test requirements as fully vaccinated guests and submit a valid negative PCR test within 72 hours of embarkation.

Once you have received a negative test you are required to upload your result here: https://silversea.respondglobal.com/. This is needed in order to receive clearance to embark the ship and should be done from 72 hours up to 2 hours prior to embarkation. You should also bring a copy of the PCR negative test result, as this will need to be collected by our medical team onboard.

PLEASE NOTE: As Silversea will NOT be providing pier-side testing for embarking guests, it is imperative that all guests comply with the above testing requirements and submit a valid negative PCR test within 72 hours of embarkation, bring a copy of that PCR negative test result and proof of vaccination when you arrive at the pier or you will be denied boarding.

To ensure your peace of mind, the best and safest course of action is for you to be up to date with the COVID-19 vaccine and arrive at the departure terminal with a valid negative test result as indicated above and timely submit that test result prior to embarkation.

IMPORTANT: Please be advised that when the Silver Explorer enters a new country, guests may be required to take a COVID-19 test – as subjected by local governments. Silversea will provide the COVID-19 test complimentary, and you will be informed when the test will take place once you are onboard.


PRE-EMBARKATION TESTING REQUIREMENTS - ALL VOYAGES EXCEPT - E1220924016

Fully Vaccinated Guest Testing Requirements

All fully vaccinated guests embarking on a ship are required to provide the following test results regardless of whether or not you have received a booster/s.

A valid negative test result will be by either:

  • A PCR test performed within 72 hours before boarding, OR
  • A rapid Antigen test performed within 24 hours before boarding

Once you have received a negative test you are required to upload your result here: https://silversea.respondglobal.com/. This is needed in order to receive clearance to embark the ship and should be done from 72 hours up to 2 hours prior to embarkation.

Unvaccinated Guests Testing Requirements

All unvaccinated Guests (we only accept unvaccinated individuals from 0 to 11 years old) embarking on a ship operating in Australian waters are required to provide the following test results:

  • A valid Antigen negative test result performed within 24 hours of embarkation

PLEASE NOTE: All guests aged from 0 to 12 years old must complete a Covid-19 Antigen test.

Once you have received a negative test you are required to upload your result here: https://silversea.respondglobal.com/. This is needed in order to receive clearance to embark the ship and should be done from 72 hours up to 2 hours prior to embarkation.

PLEASE NOTE: As Silversea will not be providing pier-side testing for embarking guests, it is imperative that all guests arrive to the pier with their individual negative test result. If guests arrive for embarkation without a valid negative test result, they will be denied boarding.

To ensure your peace of mind, the best and safest course of action is for you to be up to date with the COVID-19 vaccine and arrive at the departure terminal with a valid negative test result as indicated above.

IMPORTANT: Please be advised that when the Silver Explorer enters a new country, guests may be required to take a COVID-19 test – as subjected by local governments. Silversea will provide the COVID-19 test complimentary, and you will be informed when the test will take place once you are onboard.



Pre-Arrival Testing Option

  • The Antigen test may be administered by a verified third party, either a laboratory or pharmacy OR a self-test at home, verified by a third party. The Certificate must contain the guest’s name (as shown on the cruise ticket), as well as date of test, and result. You must provide a digital or printed proof upon embarkation.
  • Whilst approved self-test kits are now readily available at pharmacies and drugstore chains, we are pleased to make them available for order pre-cruise. We suggest that you order them at least one full week in advance of your sailing. These tests allow you to complete your pre-cruise test at home or any place of your choosing with the help of live video supervision by a Certified Testing Guide. Your results are typically ready in about 15 minutes, please click here to order your home self-test kit.
Physical Distancing

Physical distancing amongst guests will no longer be required; although our crew will maintain this practice.

Thanks to the intimate size of our ships and the abundance of space enjoyed by our guests, our ships can guarantee physical distancing with only minor reconfigurations to onboard public areas.

Our flexible embarkation procedure will be further relaxed by the implementation of staggered check-in times at various locations on the pier. This will ensure space for every guest to embark in comfort and safety.

Exploration ashore

Guests wishing to go ashore will be able to experience each port either on Silversea’s shore excursions or, in destinations where permitted, independently, at their leisure—all whilst respecting local health and safety requirements, if and when applicable.

All shore excursions will comply with Silversea’s health and safety measures. To better prepare for your journey with us, please book your shore excursions through My Silversea before your voyage. You are reminded to carry your vaccination certification with you when exploring each destination, as you may be required to present proof of vaccination to access restaurants, transportation, and local attractions.

Masks

The wearing of masks during the cruise will be at each guest’s discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Masks are mandatory inside shore excursion buses and you may be required to wear them at indoor venues. Whilst we recognise that the wearing of a mask is a personal choice, we do strongly encourage our guests to wear a mask whilst indoors aboard ship, other than when actively eating or drinking, or when in the privacy of your suite. Note that the Staff and Crew aboard all our ships will continue to wear masks for the foreseeable future.

WHAT ELSE YOU NEED TO KNOW

Sanitation

Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.

Enhanced Air Filtration

The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.

Medical Facilities & Expert Response

Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.

BOOKING WITH CONFIDENCE

Covid-19 Protections

Should authorities in a guest’s country of residence prohibit travel, or should a guest or a member of their travelling party test positive for COVID-19 within 30 days of embarkation, the guest will be able to convert their booking into a 100% Future Cruise Credit or receive a 100% refund for the total booking amount. Click here for more information.

Safe, Timely Return Home

Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of our ships. We have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded our telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.