SILVERSEA'S HEALTHY RETURN TO SAILING - ANTARCTICA

At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.

Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.

The protocol includes several areas of focus.

All updates will be published on this page as soon as the situation evolves.

AREAS OF FOCUS

Vaccination for all

All embarking crew and guests must be fully vaccinated against COVID-19. Now and for the immediate future, our health and safety protocols include the requirement for all guests and crew to be fully vaccinated against COVID-19, at least two weeks prior to sailing. Only guests with vaccines approved by the WHO will be permitted to board. A copy of the vaccination certificate must be uploaded to ‘My Silversea’. The vaccination certificate or printed copy must be shown during the check-in and embarkation process.

As the global travel landscape continues to evolve, we will require that each guest ensures their COVID-19 vaccination status is up to date for both their country of residence and the intended countries they plan to visit.

Similar to testing, we have seen that destinations across the globe are now updating validity dates for vaccination series. Many countries have differing rules (both based on residency and as entry requirements), with most now indicating an “up to date” COVID-19 vaccine includes an additional dose anywhere from 90 to 270 days past the original series completion date. Quite simply, the vaccine will no longer be considered up to date unless an additional dose has been received after a certain time has elapsed from the completion of the primary series. So while the booster (or an additional dose) is not necessarily a requirement to sail with us, an up to date vaccination series is. By way of example for our guests residing in the US, please click here to understand the CDC’s definition of “up to date.”

Please know that the health and safety of our guests, as well as that of our crew and the communities we visit, remain a priority for us at Silversea. Rest assured that we will continue to work closely with relevant governing bodies and health authorities to navigate this evolving landscape, as new health recommendations are issued and as the situation advances.

Until then, click here to understand which vaccines are currently accepted, and for up to date information. I also encourage you to contact your Silversea representative for assistance with any questions you may have.

Health & Safety

Guests are responsible for complying with local health and safety regulations – in the country of embarkation, in countries through which they transit on their return journeys, and in their country of origin upon their return home.

  • Country requirements to enter Chile:
    Visitors must produce a negative Covid-19 PCR test, performed within the 72 hours prior to departure – counting from the last boarding on flights with stopovers.
  • In addition, from November 1, 2021, fully vaccinated visitors must undertake a PCR test upon arrival in Chile. This test will be conducted at the airport by Chilean authorities. Only those who test negative will be allowed to avoid the preventative 5-day quarantine.
  • Proof of the Covid-19 vaccine will allow visitors to obtain a Mobility Pass issued by the Chilean Ministry of Health. This requirement is due from 45 days prior to your arrival in Chile and may be submitted via this website mevacuna.gob.cl. Please be aware, submissions prior to 45 days of your arrival in Chile will not be accepted. Note too, it can take up to 30 days to validate your proof of vaccination, so please be aware of this timing and mindful of your travel dates when submitting this requirement.

    IMPORTANT: Please be sure to enter an email address to which you will have access through your mobile device on the day of your arrival in Chile.
    Kindly ensure that the contact and passport information entered on mevacuno.gob.cl website exactly matches the information shared in your My Silversea account. This allows our teams to cross verify the information with the Chilean authorities and accelerate, if needed, the approval process. The email address provided should be the one used during your journey in Chile.

    Should you require assistance completing the Mobility Pass application, please contact your travel professional. For any urgent inquiry with regards to the requirements to enter Chile, you and/or your travel professional can write to the following email address entrychile@silversea.com for assistance.
  • Before entry, all travellers must complete a "traveller’s affidavit" form 48 hours prior to travel - https://www.c19.cl/llegada-internacional.html. The electronic form includes contact information, medical history, proof of travel insurance, COVID-19 RT-PCR test results, and previous travel history.
  • Travellers must carry proof of travel insurance throughout the voyage, which is required to cover any medical expenses related to Covid-19 with a minimum coverage of $30,000 of health benefits. All documents will have to be presented before entering Chile.
    NOTE: If you purchased Allianz Insurance with Silversea, this coverage is included. If not, you must purchase the travel insurance, and regardless of which company you choose, you should plan on having the policy printed and easily accessible for verification.

At this stage, safety requirements for travel are evolving very rapidly. The latest information regarding safety regulations for the voyage will be communicated to guests no later than 30 days prior to sailing.

Physical Distancing

While physical distancing will no longer be required for guests, our Staff and Crew will continue to maintain this practice.

Our flexible embarkation procedure will be further relaxed by the implementation of staggered check-in times at various locations on the pier. This will ensure ample space for every guest to embark in comfort and safety.

Exploration ashore

Guests wishing to go ashore will be able to do so by participating in the included shore excursions offered aboard Silver Cloud and Silver Explorer. All shore excursions ensure that Silversea health and safety measures are met.

Masks

The wearing of masks during the cruise will be at each guest’s discretion, with the exception, the Explorer Lounge, and during muster drills where masks remain mandatory. While we recognise that the wearing of a mask is a personal choice, we do strongly encourage our guests to wear a mask whilst indoors aboard ship, other than when actively eating or drinking, or when in the privacy of your suite. Note that the Staff and Crew aboard all our ships will continue to wear masks for the foreseeable future.

Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.

WHAT ELSE YOU NEED TO KNOW

Sanitation

Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.

Enhanced Air Filtration

The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.

Medical Facilities & Expert Response

Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.

BOOKING WITH CONFIDENCE

Covid-19 Protections

Should authorities in a guest’s country of residence prohibit travel, or should a guest or a member of their travelling party test positive for COVID-19 within 30 days of embarkation, the guest will be able to convert their booking into a 100% Future Cruise Credit or receive a 100% refund for the total booking amount. Click here for more information.

Safe, Timely Return Home

Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of our ships. We have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded our telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.