At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.
Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.
The protocol includes several areas of focus.
All updates will be published on this page as soon as the situation evolves.
AREAS OF FOCUS
Updated on 22nd November, 2022
Guests are responsible for complying with local health and safety regulations – in the country of embarkation, in countries through which they transit on their return journeys, and in their country of origin upon their return home.
VACCINATION & ENTRY REQUIREMENTS
All guests are kindly asked to ensure they comply with the country-specific entry requirement from which their ship/cruise begins. When entering Ecuador and/or the Galápagos Island you must present:
- Vaccination certificate with its QR code or a valid vaccination card with at least 14 days validity after completing the scheme OR valid negative PCR within 72 hours of arrival.
- All travellers entering mainland Ecuador by international air are required to complete the Traveller's Health Declaration. You must carry a paper copy of the declaration during your journey. The form can be found here.
PRE-EMBARKATION TESTING REQUIREMENTS
Fully Vaccinated Guest Testing Requirements
Guests embarking on a Silversea vessel who are fully vaccinated are no longer required to present a negative PCR or Antigen test.
Unvaccinated Guests Testing Requirements
Unvaccinated guests must present a valid PCR negative test result performed within 24 hours before embarkation. An Antigen test will not be accepted:
- The test may be administered by a verified third party, either a laboratory or pharmacy.
- The Certificate must contain the guest’s name (as shown on the cruise ticket), as well as the date of test, and result. You must provide a digital or printed proof upon embarkation.
PLEASE NOTE: All guests aged from 0 to 2 years old are exempted from testing.
Physical distancing among guests will no longer be required; although our crew will maintain this practice.
Guests wishing to go ashore will be able to do so by participating in the included shore excursions offered aboard Silver Origin. All shore excursions ensure that all Silversea health and safety measures are met.
The wearing of masks during the cruise will be at each guest’s discretion, with the exception of the Explorer Lounge and during muster drills on board, as well as when travelling in all motor coaches and/or buses and when exploring town/s where masks remain mandatory. Whilst we recognize that the wearing of a mask is a personal choice, we do strongly encourage our guests to wear a mask whilst indoors aboard ship and when on Zodiacs, other than when actively eating or drinking, or when in the privacy of your suite. Note that the Staff and Crew aboard all our ships will continue to wear masks for the foreseeable future.
Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.
WHAT ELSE YOU NEED TO KNOW
Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.
The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.
Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.
BOOKING WITH CONFIDENCE
Should authorities in a guest’s country of residence prohibit travel, or should a guest or a member of their travelling party test positive for COVID-19 within 30 days of embarkation, the guest will be able to convert their booking into a 100% Future Cruise Credit or receive a 100% refund for the total booking amount. Click here for more information.
Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of our ships. We have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded our telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.