SILVERSEA'S HEALTHY RETURN TO SAILING - SILVER ORIGIN

At Silversea, our top priority has always been to safeguard the health and safety of our guests, crew, and the communities we visit. Partnering with leading medical experts and governmental authorities from around the world, the Royal Caribbean Group formed the Healthy Sail Panel to ensure that our guests can travel in luxury with unwavering confidence. Silversea Cruises has introduced a comprehensive, multi-layered set of science-backed protocol, which, informed and approved by the Healthy Sail Panel, will help to safeguard guests.

Silversea will continue to work closely with relevant governing bodies and health authorities to evolve its health and safety procedures, as new health recommendations are issued and as the fluid situation advances.

The protocol includes several areas of focus.

All updates will be published on this page as soon as the situation evolves.

AREAS OF FOCUS

Vaccination for all

All embarking crew and guests must have received their second vaccine shot (if applicable) at least two weeks prior to sail date in order to board our ships. Only guests with vaccines approved by the WHO and the CDC will be permitted to board. A copy of the vaccination certificate must be uploaded to ‘My Silversea’. The vaccination certificate or printed copy must be shown upon arrival in Quito.

Health & Safety

All guests will undergo pre-embarkation health screening including an enhanced health questionnaire and daily touchless temperature checks.

Guests are responsible for complying with local health and safety regulations – in the country of embarkation, in countries through which they transit on their return journeys, and in their country of origin upon their return home. These regulations could include a COVID-19 test (PCR or other).
Silversea will provide a complimentary COVID-19 rapid antigen test for all disembarking guests. Guests requiring a PCR test can contact a Silversea representative or a member of the onboard team, as this will have to be pre-arranged.

Safe-Passage (Salvo Conducto):
Silversea will take care of the safe-passage document approved by the Ministry of Tourism, which all travellers entering the Galapagos Islands are required to present. A printed copy of this document will be provided to guests during their pre-cruise journey in Quito.

If guests are planning their own independent pre-cruise travel experience outside of the standard Silversea package – which includes 2 nights at the JW Marriott Quito and inter-Ecuador flights – they should contact their Silversea representative or travel professional if they require assistance in completing the Salvo Conducto. Please note that this document must be requested within 10 days prior to departure and must be printed and shown to the local authorities upon arrival in San Cristobal.

Testing
All guests must take a RT-PCR test up to 96 hours before they arrive in San Cristobal (Your arrival in San Cristobal is scheduled for Saturday 1 PM EST). Guests will need to carry two printed copies of their negative test result, which will be presented upon arrival.

At this stage, safety requirements for travel are evolving very rapidly. The latest information regarding safety regulations for the voyage will be communicated to guests no later than 30 days prior to sailing.

Physical Distancing

Thanks to the intimate size of our ships and the abundance of space enjoyed by our guests, our ships can guarantee physical distancing with only minor reconfigurations to onboard public areas. Nevertheless, in accordance with CDC’s latest guidelines, fully vaccinated guests are not required to maintain physical distancing.

Exploration ashore

Guests wishing to go ashore will be able to do so by participating in the included shore excursions offered aboard Silver Origin. All shore excursions ensure that all Silversea health and safety measures are met.

Masks

It is recommended that all guests wear a mask in all indoor public areas. Nevertheless, fully vaccinated guests will not be required to wear a mask in all areas of the ship, in accordance with CDC guidelines. Guests may be required to wear a mask in terminals and during shore excursions.

Silversea is constantly monitoring the public health guidelines and will modify its policies accordingly.

WHAT ELSE YOU NEED TO KNOW

Sanitation

Extensive cleaning and sanitation measures have been introduced to ensure the highest standards of cleanliness are met. These around the clock measures include constant sanitation of public and high-traffic areas. Suites will be disinfected twice daily. Departure terminals will be subject to continual disinfection on all surfaces both before and after embarkation. Where permitted, we will implement fogging to sanitise hard to reach and potentially hazardous areas.
Upon embarkation, guests will be provided with a portable sanitisation kit, which will include hospital grade hand sanitiser. Hand sanitising points will be placed in easily accessible and strategic points throughout the ship.

Enhanced Air Filtration

The highest grade of medical air filters (MERV 13 or HPA according to HVAC standards) have been installed on board our ships. On each of our ships, our HVAC systems supply fresh, filtered air from outdoors to all areas. This continual intake of fresh air means old air is replaced, with a full total air change per hour - well above the minimum required.

Medical Facilities & Expert Response

Our high-quality onboard medical care is stronger than ever, with enlarged teams of doctors and/or nurses on each ship, as well as state-of-the-art equipment enhancements. Additionally, all ships have been appointed with an Infection Control Officer. This person is responsible for ensuring that all enhanced sanitary measures are met. Our multi-level COVID-19 Expert Response Plan has been developed and approved by the Healthy Sail Panel to contain an outbreak if a positive case is confirmed. These protocols include tracing methods and notification of those who may have been exposed, as well as dedicated isolation and quarantine areas.

BOOKING WITH CONFIDENCE

‘Cruise With Confidence’ Program

With our Cruise with Confidence program, you can cancel your reservation up to 30 days before your sail date for any reason and receive a 100% Future Cruise Credit.

Covid-19 Protections

Should authorities in a guest’s country of residence prohibit travel, or should a guest or a member of their travelling party test positive for COVID-19 within 30 days of embarkation, the guest will be able to convert their booking into a 100% Future Cruise Credit or receive a 100% refund for the total booking amount. Click here for more information.

Safe, Timely Return Home

Silversea has developed a robust repatriation plan should any guest or crew member fall ill with COVID-19 while on board one of our ships. We have worked closely with local authorities to ensure that immediate medical attention is provided should the need arise, and have strengthened and upgraded our telemedicine consultations. Silversea will cover COVID-19-related expenses for onboard medical and repatriation costs.