Silversea’s cancellation penalties as mentioned below are strictly enforced. No refund or adjustment will be made in the event of interruption or cancellation of the cruise holiday after the commencement of same. Silversea reserves the right to re-invoice In the event of errors.

Cruise Cancellations

If you find it necessary to cancel your reservation or any component thereof, you or your travel professional are required to contact the Silversea Reservations Department by telephone as well as submit your cancellation in writing. If your cancellation request is received more than 120 days prior to your initial sailing date, a full refund of the amount already paid to Silversea will be made. Cruise tickets must be returned to Silversea before refunds (if owed) can be processed.

Cruise cancellation requests received within 120 days of the initial sailing date will be subject to the following charges, regardless of suite resale:

120 – 91 days prior to the initial sailing date:
15% of the total cruise fare per person

90 – 46 days prior to the initial sailing date:
50% of the total cruise fare per person

45 – 31 days prior to the initial sailing date:
75% of the total cruise fare per person

30 – 0 days prior to the initial sailing date or non-appearance at the time of sailing:
100% of the total cruise fare per person

Note: Terms and Conditions for a Silversea World Cruise and its individual voyage segments may vary. Please refer to the World Cruise 2012 Terms & Conditions for further details.

Silver Sky Air Programme Deviation and Cancellations

Deviation Charges and Administrative Fee (collectively referred to as the “Fees”)
After deposit has been applied to the booking (or final payment, if booking is made inside 90-days), any additional air cost associated with confirmed changes to travel dates, flight schedules and/or airlines will be the responsibility of the guest and relevant fees will be applied to guest’s booking. In addition, for each confirmed change, guests will be charged as follows:

Requests received 60 or more days prior to sailing:
$100 per person non-refundable administrative fee

Requests received within 60 days of sailing:
$250 per person non-refundable administrative fee

For new cruise bookings confirmed within 60 days of sailing, Silversea will charge a $100 per person non-refundable administrative fee if the deviation is requested within two (2) business days of initial flight confirmation. All subsequent requests will incur a $250 per person non-refundable administrative fee.

Cancellation Fees
The following cancellation fees are in addition to the applicable cruise penalty and any Fees previously incurred:
90 – 61 days prior to the initial sailing date:
$100 per person processing fee

60 – 0 days prior to the initial sailing date:
$100 per person processing fee and 100% of the Air Package fare paid

Silversea Expeditions Charter Air Packages may only be cancelled upon complete cancellation of Silver Explorer cruise reservations and are 100% non-refundable 60 – 0 days prior to the initial sailing date.

Transfer-Only Option Changes And Cancellations

5 – 0 days prior to initial sailing date or non-appearance at the time of transfer:
100% of the total transfer price per person

Silver Shore Programmes Changes and Cancellations

Silver Shore Simply Hotel and Grande Hotel Changes and Cancellations
90 – 61 days prior to the initial sailing date:
US$100 per person

60 – 0 days prior to the initial sailing date:
100% of the programme fare per person

Silver Shore Land Adventures Changes and Cancellations
90 – 0 days prior to the initial sailing date:
100% of the programme fare per person

Any cancellation penalties due for Land Adventures must be paid prior to sailing. 

Silver Shore Excursion Cancellations
Excursions must be cancelled by the specified deadline in order to avoid cancellation penalties. Most tours may be cancelled on board by the date and time specified on the Silver Shore Booking Form, which is available in your suite upon boarding. Other tours have specific deadline dates shown in the detailed tour description. Cancellations made after the specified deadline are subject to penalties of up to 100%, which will be charged to your shipboard account. Within 7 days of sailing, tours may no longer be reserved or cancelled via My Voyage. Please see the Shore Concierge on board to book tours or make any changes.