SILVER SKY^® AIR PROGRAMME

The Silver Sky Air Programme is offered from select U.S. and Canadian gateways. Silversea’s ability to offer air service from specific gateway cities is limited to airline scheduling and the availability of negotiated airfares. Airfares negotiated by Silversea limit your ability to exchange, endorse or make changes to air tickets. Silversea reserves the right to select the air carrier, routing and layover city if necessary and reserves the right to substitute charter flights for scheduled service and scheduled service for charter flights. Airfares may be revised upwards or downwards at any time prior to flight confirmation, are limited to certain classes of service as specified by each airline partner contract, are subject to availability and may not apply during holiday periods. Silversea does not usually hold airline seat allocations and guests are booked subject to availability on the scheduled services of IATA carriers, unless otherwise specified. Silversea will use best efforts to book connections permitted by the rules of the airlines. In the event that guest fails to make a connection between two flights that has been booked by Silversea, then Silversea shall have no liability to guest for any losses or damages. In providing air arrangements, Silversea acts only as an agent on the guest’s behalf and does not operate, control or supervise any airline and will not be held responsible for carriers failing to meet schedules whether or not air schedules/tickets were issued by Silversea. Silversea reserves the right to change inclusive items as needed including private vs. group transfer, and any other item that may be designated as part of the Silver Sky Air Programme package. Final payment is due prior to ticket issuance and release of documents. Silversea reserves the right to modify the Silver Sky Air Programme procedures and fees at any time without notice. Guests are strongly advised to purchase travel insurance.

Silversea’s standard air package is referred to as the Air/Sea Package and includes roundtrip Economy Class air & transfers between airport/pier on days of embark/debark. Guests opting to add a Silver Shore Simply Hotel will receive a transfer between the Simply Hotel and pier in lieu of the airport to pier transfer already included in the Air/Sea Package. Transfer between airport and Simply Hotel is not included, but available for purchase through Silversea’s Reservations Department. Note: Due to limited air availability and/or airline schedule changes, guests may be required to purchase a pre- and/or post-cruise hotel stay (or dayroom) plus applicable transfers in conjunction with their confirmed air schedule. Silversea is available to assist with these arrangements. Additional costs are the sole responsibility of the guest. Guests opting to purchase independent hotel arrangements forfeit the applicable transfer(s) included in the Air/Sea Package and will be required to confirm their own transfer arrangements.

When Silversea has determined that a dayroom or overnight may be required due to possible conflicts between flight arrival/departure and scheduled embark/debark, Silversea’s Air Package PLUS will apply and, for an additional charge, a Silver Shore Simply Hotel will automatically be added to the booking as an optional component. Silversea’s Air Package Plus includes roundtrip Economy Class Air and applicable transfers between airport/hotel and hotel/pier. Guests opting to cancel the Simply Hotel reservation must email their request to Silver Sky Concierge at SilverSKY@Silversea.com. Guests deviating from the pre-determined travel dates and/or original air schedule or canceling their Simply Hotel reservation may incur an administrative fee as well as deviation charges and hotel penalties, if applicable. Guests opting to purchase independent hotel arrangements forfeit the applicable transfer(s) included in the Air Package PLUS and will be required to confirm their own transfer arrangements. Note: Guests are at all times responsible for additional costs incurred when purchasing additional nights, early check-in, late check-out, room upgrades, meals, additional ground transportation, etc. Guests booking the Air/Sea Package or the Air Package PLUS (both shall be collectively referred to herein as the “Air Package(s)”) for one-way air travel will receive the transfer(s) booked in conjunction with the applicable air schedule and all other transfers included with the roundtrip air package will be forfeited.

On select voyages, Silversea offers Free Economy Class and Specially Priced Promotional Airfares (the “Promotional Fare(s)”). Promotional Fares are valid for full fare cruise guests booking/purchasing an applicable Air Package for roundtrip travel via Silversea’s Preferred Airline Partners. Promotional Fares are capacity controlled, subject to availability, limited to specific gateways & airlines, applicable to first & second guests per suite only, and available for a limited time only. Promotional Fares may not apply to one-way travel, multiple voyage combinations, group escorts, friends and family or any other reduced rate or non-revenue type cruise fare or for guests opting to deviate their air schedule. Silversea may choose to withdraw or modify Promotional Fares at any time without advance notice. Silversea reserves the right to request full payment of the Air Package fare at anytime prior to cruise departure. Once airline tickets are issued, or within 90-days of scheduled departure, penalties apply for cancellation.

On voyages where Promotional Fares are offered, guests will automatically receive a cruise only air credit unless the Promotional Fare is specifically requested at the time of initial booking (the “Air Credit”) The Air Credit is not combinable with certain promotional offers and may not be applied to booking after travel has commenced. The Air Credit applies to the first and second full-fare guests in a suite only, and is not applicable to third & fourth guests. Guests opting to book consecutive voyages, whether on the same booking or separately will receive the highest single-voyage Air Credit offered per the combination booked. The amount of the Air Credit is predetermined, varies by destination, is subject to change at Silversea’s sole discretion and will be deducted from the Silver Savings fare. The Air Credit may be modified or withdrawn without notice. Promotional Fares may not be available within 60-days of departure. Guests providing final payment 61 or more days prior to departure and opting to cancel the Promotion Fare within 60-days of the sailing date will forfeit the Air Credit and any opportunity to rebook the Promotional Fare. Guests canceling their Promotional Fare will be required to pay applicable cancellation fees prior to release of cruise documents.

After deposit has been applied to the booking (or final payment, if booking is made inside 90-days), any additional air cost associated with confirmed changes to travel dates, flight schedules and/or airlines will be the responsibility of the guest and relevant fees will be applied to guest’s booking (the “Deviation Charge(s)”). In addition, for each confirmed change, guest will be charged a non-refundable administrative fee as follows: requests received 60 or more days prior to sailing - $100 per person; requests received within 60 days of sailing - $250 per person. For new cruise bookings confirmed within 60 days of sailing, Silversea will only charge a $100 per person non-refundable administrative fee if the deviation is requested within two (2) business days of initial flight confirmation and all subsequent requests will incur a $250 per person non-refundable administrative fee. Deviation Charges are at all times in addition to administrative fees. Guests are required to send their detailed deviation request in writing to Silver Sky Concierge at SilverSky@Silversea.com. Responses are generated within approximately 72-business hours. Administrative fees and Deviation Charges are non-commissionable.

Silversea requires the full name of the guest as it appears on his/her passport at the time of booking. Name changes are not allowed after initial confirmation without forfeiting the air schedule, the airline tickets if issued, and any seats if pre-assigned. Payment of additional costs incurred for changing a name on an airline reservation/ticket will be the sole responsibility of the guest, regardless of Air Package booked. Silversea is required to provide the following information to the airlines, including but not limited to: passport number/expiration date, gender, date of birth, nationality, residential address and destination address. This information is required at time of final payment. Failure to provide this information as required may result in complete cancellation of air schedules. Silversea cannot guarantee the rebooking of original air schedule, if cancelled, and additional airline fees/penalties may be assessed. Airline tickets and cruise documents will not be released until required information and additional payment is provided in full to Silversea.

As a courtesy, Silver Sky Concierge will send a generic request to the airline(s) for pre-assigned seats. This is strictly a courtesy and Silversea is not responsible for changes or cancellation of pre-assigned seats prior to flight departure, for any reason. Guests are advised to contact the airline(s) directly to confirm and/or change pre-assigned seating. Other requests such as adding frequent flyer numbers and requesting special meals or wheelchair assistance must be requested directly with the airlines. Guests are at all times responsible for paying all service fees imposed by the airlines. Airline service charges are at all times non-refundable. Some airlines restrict the accumulation and/or use of frequent flyer miles in conjunction with fares used by Silversea.

Guests are required to review their Silversea invoice in detail to ensure accuracy of all items including guest names, confirmed class of service and fare, and any other information that may affect guest’s airline reservation. Discrepancies must be brought to Silversea’s attention immediately and prior to ticket issuance. Discrepancies brought to Silversea’s attention after ticket issuance will result in full forfeiture of the original airfare paid and guest(s) will be required to pay applicable penalties prior to Silversea providing replacement ticket(s). Silversea issues airline tickets within 90-days of sailing and only after final payment has been received. Guests requesting tickets in advance of receiving cruise documents will incur a non-refundable administrative fee of $100 per person, due and payable at time of request. Tickets are non-refundable once issued. Due to the fact that airlines change their schedules often, guests are urged to review their flight details upon receiving their electronic ticket receipt, as well as contact the airline(s) directly at least 72 hours in advance to reconfirm flight schedules and baggage allowance/fees. Guests are at all times responsible for paying baggage fees directly to the airline(s).

From time to time, Silversea will contract for charter air service via its local ground operator or with the airline(s) directly. The ground operator acts on Silversea’s behalf with regard to flight confirmation, ticket purchase, and advance seat assignments. Charter service booked via the ground operator is in Economy Class, unless otherwise specified. If offered, upgrades may be requested for an additional charge, but are not guaranteed. Waitlists for upgrades will not be accepted. Full flight details may not be available in advance of final documentation. Advance seat assignments for charter flights are pre-assigned prior to flight departure and many times, due to capacity/system constraints, changes cannot be accommodated at the airport. Luggage restrictions apply.