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Silversea's Security Guide

 

 Silversea's Security Guide

(as required under the United States’ Cruise Vessel Security and Safety Act)
The safety and security of our guests and crew is our highest priority. For that reason, we kindly request that should you become aware of someone being injured or of unsafe or possibly illegal behavior during your cruise holiday that you immediately notify the ship’s management so our security staff and/or medical personnel can respond in an efficient manner.

This may be done by calling the ship’s emergency telephone number listed in the directory of services in your stateroom; or by calling or going to the Guest Relations Desk or Reception Desk. If you do not immediately report an injury or unsafe/illegal behavior this delay may cause ship’s personnel to be unable to effectively respond to the situation and unable to properly preserve information or evidence that could assist law enforcement’s investigation and prosecution of those responsible.

Silversea has a zero tolerance policy for crime onboard its vessels. Criminal allegations are reported to law enforcement officials in the next port of call, as well as to the natio+L50n where our ships are flagged.

Newly enacted U.S. federal law also requires us to d+L48o the following:

On international voyages that embark or disembark in the United States, or on those voyages where an incident takes place on high seas or in foreign waters if the assailant or victim is a U.S. national, Silversea is required to report onboard serious felonies, including homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000 as well as missing U.S. nationals to the F.B.I. by telephone as soon as possible, to the U.S. Department of Homeland Security electronically and to the U.S. Coast Guard in writing. The F.B.I. can assert criminal jurisdiction in all of these circumstances. Each of the nations visited, as well as the vessel’s nation of registry, may also assert jurisdiction and/or impose additional reporting requirements.

For missing persons or serious felonies arising at any time during a voyage you may independently contact the F.B.I., U.S. Coast Guard or other local law enforcement authorities. We have included contact information for some of these entities and the National Sexual Assault hotline on the following page.

For non-US passengers, a list of worldwide embassies can be found at http://www.learn4good.com/visa.htm. You may ask the Guest Relations Manager to assist you in accessing the above website while onboard if you need to contact the local consulate. The Guest Relations Manager is also happy to help you in locating the relevant contact information for your consulate if it is missing from the information provided.

Cruise Vessel Security and Safety Act (CVSSA)
The Cruise Vessel Security and Safety Act (CVSSA) of 2010 prescribes security and safety requirements for most cruise ships that embark and disembark in the United States. The Act mandates that reports of criminal activity be reported to the Federal Bureau of Investigation. Per the Act, the U.S. Coast Guard is responsible for posting via internet portal cruise line reporting statistics provided by the Federal Bureau of Investigation. To view the Cruise Line Incident Reporting Statistics, please click here.

VICTIMS ADVOCACY GROUPS CONTACT INFORMATION

National Center for Victims of Crime (referral organization for help in your home town)
(800) 394‐2255
www.ncvc.org

National Organization for Victim Assistance (referral organization for help in your home town)
(800) 879‐6682
www.trynova.org

Rape, Abuse & Incest National Network (24 hour hotline and referral organization for help in your home town)
(800) 656‐4673
www.rainn.org


FBI FIELD OFFICES AND ATTACHE OFFICES
United States | Africa | Asia | Europe | Middle East

UNITED STATES

- 101 E. 6th Ave., Anchorage, Alaska, 99501 (907) 276-4441
- 101 12th Avenue, Rm. 329, Fairbanks, AK 99701 (907) 452-3250
- 709 W. 9th Street, Rm. 957, Juneau, AK 99801 (907) 463-3461
- 2600 Lord Baltimore Drive, Baltimore, MD 21244, Phone: (410) 265-8080
- One Center Plaza, Suite 600, Boston, MA 02108, Phone: (617) 742-5533
- 300 Ala Moana Boulevard, Suite 4-230, Honolulu, HI 96813, Phone: (808) 566-4300
- 16320 NW 2nd Avenue, North Miami Beach, FL 33169, Phone: (305) 944-9101
- 26 Federal Plaza, 23rd Floor, New York, NY 10278-0004, Phone: (212) 384-1000
- 150 Corporate Boulevard, Norfolk, VA 23502, Phone: (757) 455-0100
- 9797 Aero Drive, San Diego, CA 92123, Phone: (858) 565-1255
- 450 Golden Gate Avenue, 13th Floor, San Francisco, CA 94102-9523, Phone: (415) 553-7400
- Federal Office Building, Suite 526, 150 Carlos Chardon Ave,.Hato Rey, PR 00918, Phone: (787) 754-6000
- 1110 3rd Avenue, Seattle, WA 98101, Phone: (206) 622-0460


AFRICA

Cairo, Egypt
American Embassy: 011-202-797-330 Nations covered: Egypt, Libya, and Sudan

Dakar, Senegal
American Embassy: 011-221-823-4296
Nations covered: Burkina Faso, Cape Verde, Central African Republic, Cote D'Ivoire, Democratic Republic of Congo, Gabon, Gambia, Guinea, Guinea Bissau, Republic of Congo and Senegal

Freetown, Sierra Leone
American Embassy: 011-232-222-26481
Nations covered: Liberia, Sierra Leone

Lagos, Nigeria
American Consulate: 011-234-1-261-0050
Nations covered: Benin, Cameroon, Equatorial Guinea, Ghana, Nigeria, Sao Tome' and Principe, and Togo

Lagos, Nigeria
American Consulate: 011-234-1-261-0050
Nations covered: Benin, Cameroon, Equatorial Guinea, Ghana, Nigeria, Sao Tome' and Principe, and Togo

Nairobi, Kenya
American Embassy: 011-254-20-363-6000
Nations covered: Burundi, Kenya, Rwanda, Somalia, Tanzania, and Uganda

Pretoria, South Africa
American Embassy: 011-27-12-431-4000
Nations covered: Angola, Botswana, Comoros, Lesotho, Madagascar, Malawi, Mayotte, Mauritius, Mozambique, Namibia, Reunion Islands, Seychelles, South Africa, Swaziland, Zambia, and Zimbabwe

Rabat, Morocco
American Embassy: 011-212-3776-2265
Nations covered: Chad, Mali, Mauritania, Morocco/Western Sahara, Niger, and Tunisia


AMERICAS

Bogota, Colombia
American Embassy: 011-57-1-315-0811
Nations covered: Colombia and Ecuador

Brasilia, Brazil
American Embassy: 011-55-61-3312-7000,3312-7400 (after hours)
Nations covered: Brazil

Bridgetown, Barbados
American Embassy: 1-246-436-4950

Nassau Suboffice
American Consulate: 1-242-322-1181
Nations covered: Anguilla, Antigua and Barbuda, Aruba, the Bahamas, Barbados, Bermuda, Bonaire, Cayman Islands, Curaçao, Dominica, Grenada, Guadeloupe, Martinique, Montserrat, Saba, St. Bathelemy, St. Christopher (St. Kitts) and Nevis, St. Eustatius, St. Lucia, St. Maarten, St. Martin, St. Vincent and the Grenadines, and the Turks and Caicos Islands.

Buenos Aires, Argentina
American Embassy: 011-541-15-777-4533
Nations covered: Argentina, Paraguay, Uruguay

Caracas, Venezuela
American Embassy: 011-58-212-975-6411

Port-of-Spain Suboffice
American Embassy: 1-868-622-6371
Nations covered: French Guiana, Guyana, Suriname, Trinidad and Tobago, Venezuela

Mexico City, Mexico
American Embassy: 011-52-5-55080-2000

Guadalajara Suboffice
American Consulate: 011-52-333-268-2100

Hermosillo
American Consulate: 011-52-662-289-3500

Monterrey Suboffice
American Consulate: 011-528-18345-2120

Tijuana
American Consulate: 011-526-6462-27400
Nations covered: Mexico

Ottawa, Canada
American Embassy: 1-613-238-5335

Toronto Suboffice
American Consulate: 1-416-640-8650

Vancouver Suboffice
American Consulate: 1-604-685-4311
Nations covered: Canada

Panama City, Panama
American Embassy: 011-507-207-7000
Nations covered: Panama, Costa Rica, Nicaragua

Santiago, Chile
American Embassy: 011-56-2-330-5003,(Ask for Marines)
Nations covered: Bolivia, Chile, Peru

Santo Domingo, Dominican Republic
American Embassy: 1-809-221-2171/8100
Nations covered: Dominican Republic, Haiti, Jamaica

San Salvador, El Salvador
American Embassy: 011-503-2278-4444
Nations covered: Belize, El Salvador, Guatemala, Honduras


ASIA

Bangkok, Thailand
American Embassy: 011-66-2-205-4000
Nations covered: Burma, Laos, Thailand

Beijing, China
American Embassy: 011-8610-6532-3831
Nations covered: Mongolia, People's Republic of China Canberra, Australia


EUROPE

Berlin, Germany
American Embassy: 011-49-30-238-5174

Frankfurt Suboffice
American Consulate: 011-49-69-7535-0
Nations covered: Germany

Bern, Switzerland
American Embassy: 011-41-31-357-7011
Nations covered: Liechtenstein, Switzerland

Brussels, Belgium
American Embassy: 011-32-2-508-2111

The Hague Suboffice
American Embassy: 011-31-70-3102366
Nations covered: Belgium, Luxembourg, The Netherlands, U.S.A. Mission to the European Union, U.S.A. Mission to NATO and Europol

Copenhagen, Denmark
American Embassy: 011-45-3341-7100
Nations covered: Denmark, Finland, Greenland, Iceland, Norway, Sweden

London, England
American Embassy: 0-11-44-207-894-0007
Nations covered: United Kingdom ( England, Northern Ireland, Scotland, Wales), Republic of Ireland, Channel Islands (Guernsey, Jersey)

Madrid, Spain
American Embassy: 011-34-91-587-2200
Nations covered: Andorra, Gibraltar, Portugal, Spain

Paris, France
American Embassy: 011-33-1-4312-2222
Nations covered: France, Monaco

Rome, Italy
American Embassy: 011-39-06-4674-2710

Milan Suboffice
American Consulate: 011-39-02-29035-1
Nations covered: Italy, Malta

Vienna, Austria
American Consulate: 011-43-1-313-39-2155
Nations covered: Austria, Hungary, Slovenia


MIDDLE EAST

Abu Dhabi, UAE
American Embassy: 011-971-2-414-2200
Nations covered: Oman and United Arab Emirates

Amman, Jordan
American Embassy: 011-962-6-592-0101

Beirut Suboffice
American Embassy: 011-961-4-542-600
Nations covered: Jordan, Lebanon, Syria

Doha, Qatar
American Embassy: 011-974-488-4101
Nations covered: Qatar

Riyadh, Saudi Arabia
American Embassy: 011-966-1-488-3800
Nations covered: Bahrain, Kuwait, and Saudi Arabia

Sanaa, Yemen
American Embassy: 011-9671-755-2000
Nations covered: Djibouti, Eritrea, Ethiopia, Yemen

Tel Aviv, Israel
American Embassy: 011-972-3-519-7575
Nations covered: Israel, Palestinian National Authority


US EMBASSY AND/OR CONSULATE CONTACT INFORMATION

Note: This page is under development

US Citizens may also call the US Department of State, Overseas Citizens Services, 24 hrs a day, 7 days a week at 1-888-407-4747 or 202-501-4444 from overseas concerning the:

- Death or Injury of an American citizen abroad
- Arrest/detention of an American citizen abroad
- Victims of crime abroad
- American citizens missing abroad
- Abduction of a child abroad

Afghanistan
KABUL (E) Great Massoud Road, (VoIP, US-based) 301-490-1042, Fax No working Fax, INMARSAT Tel 011-873-761-837-725, Workweek: Saturday - Thursday 0800-1630, Website: kabul.usembassy.gov

Albania
TIRANA (E) 103 Rruga Elbasanit, 355-4-224-7285, Fax (355) (4) 223- 2222, Workweek: Monday-Friday, 8:00am-5:00pm, Website: http://tirana.usembassy.gov/

Algeria
ALGIERS (E) 5, Chemin Cheikh Bachir Ibrahimi, +213 (770) 08- 2000, Fax +213 (21) 60-7335, Workweek: Sun- Thurs 08:00-17:00, Website: http://algiers.usembassy.gov
American Embassy: 011-61-2-6214-560


EUROPE

Berlin, Germany
American Embassy: 011-49-30-238-5174

Frankfurt Suboffice
American Consulate: 011-49-69-7535-0
Nations covered: Germany

Bern, Switzerland
American Embassy: 011-41-31-357-7011
Nations covered: Liechtenstein, Switzerland

Brussels, Belgium
American Embassy: 011-32-2-508-2111

The Hague Suboffice
American Embassy: 011-31-70-3102366
Nations covered: Belgium, Luxembourg, The Netherlands, U.S.A. Mission to the European Union, U.S.A. Mission to NATO and Europol

Copenhagen, Denmark
American Embassy: 011-45-3341-7100
Nations covered: Denmark, Finland, Greenland, Iceland, Norway, Sweden

London, England
American Embassy: 0-11-44-207-894-0007
Nations covered: United Kingdom ( England, Northern Ireland, Scotland, Wales), Republic of Ireland, Channel Islands (Guernsey, Jersey)

Madrid, Spain
American Embassy: 011-34-91-587-2200
Nations covered: Andorra, Gibraltar, Portugal, Spain

Paris, France
American Embassy: 011-33-1-4312-2222
Nations covered: France, Monaco

Rome, Italy
American Embassy: 011-39-06-4674-2710

Milan Suboffice
American Consulate: 011-39-02-29035-1
Nations covered: Italy, Malta

Vienna, Austria
American Consulate: 011-43-1-313-39-2155
Nations covered: Austria, Hungary, Slovenia


MIDDLE EAST

Abu Dhabi, UAE
American Embassy: 011-971-2-414-2200
Nations covered: Oman and United Arab Emirates

Amman, Jordan
American Embassy: 011-962-6-592-0101

Beirut Suboffice
American Embassy: 011-961-4-542-600
Nations covered: Jordan, Lebanon, Syria

Doha, Qatar
American Embassy: 011-974-488-4101
Nations covered: Qatar

Riyadh, Saudi Arabia
American Embassy: 011-966-1-488-3800
Nations covered: Bahrain, Kuwait, and Saudi Arabia

Sanaa, Yemen
American Embassy: 011-9671-755-2000
Nations covered: Djibouti, Eritrea, Ethiopia, Yemen

Tel Aviv, Israel
American Embassy: 011-972-3-519-7575
Nations covered: Israel, Palestinian National Authority


US EMBASSY AND/OR CONSULATE CONTACT INFORMATION

Note: This page is under development

US Citizens may also call the US Department of State, Overseas Citizens Services, 24 hrs a day, 7 days a week at 1-888-407-4747 or 202-501-4444 from overseas concerning the:

- Death or Injury of an American citizen abroad
- Arrest/detention of an American citizen abroad
- Victims of crime abroad
- American citizens missing abroad
- Abduction of a child abroad

Afghanistan
KABUL (E) Great Massoud Road, (VoIP, US-based) 301-490-1042, Fax No working Fax, INMARSAT Tel 011-873-761-837-725, Workweek: Saturday - Thursday 0800-1630, Website: kabul.usembassy.gov

Albania
TIRANA (E) 103 Rruga Elbasanit, 355-4-224-7285, Fax (355) (4) 223- 2222, Workweek: Monday-Friday, 8:00am-5:00pm, Website: http://tirana.usembassy.gov/

Algeria
ALGIERS (E) 5, Chemin Cheikh Bachir Ibrahimi, +213 (770) 08- 2000, Fax +213 (21) 60-7335, Workweek: Sun- Thurs 08:00-17:00, Website: http://algiers.usembassy.gov
Nations covered: Australia, Christmas Island, Cook Islands, Fiji, French Polynesia (includes Austral Islands, Bora Bora, Marquesas Islands, Moorea, Society Islands, Tahiti), Kiribati (includes Canton, Caroline, Flint, Gilbert Islands, Malden, Phoenix, Starbuck, Vosttok), Nauru, New Caledonia, Papua New Guinea, New Zealand, Niue, Pitcairn Island, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna Islands (French), Samoa

Sydney Suboffice
American Consulate: 011-612-9373-9200

Hong Kong, China
American Consulate: 011-852-2523-9011
Nations covered: Hong Kong, Macau, Taiwan

Jakarta, Indonesia
American Embassy 011-62-21-3435-9000
Nations covered: Indonesia , Timor Leste ( East Timor)

Kuala Lumpur, Malaysia
American Embassy: 011-60-2168-4885
Nations covered: Malaysia

Manila, Philippines
American Embassy: 011-63-2-523-10010
Nations covered: Philippines

New Dehli, India
American Embassy: 011-91-11-419-8000
Nations covered: Bangladesh, Bhutan, India, Maldives, Nepal, Sri Lanka

Phnom Penh, Cambodia
American Embassy: 011-85-23-728-000
Nations covered: Cambodia and Vietnam

Seoul, South Korea
American Embassy: 011-82-2-397-4114
Nations covered: Republic of Korea

Singapore, Singapore
American Embassy: 011-65-476-9100
Nations covered: Brunei, Diego Garcia (British Indian Ocean Territory), Singapore

Tokyo, Japan
American Embassy: 011-81-3-3224-5000
Nations covered: Japan

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